Privacy Policy
We take your privacy seriously. Here is exactly what data we collect, why we collect it, and how we protect it.
Information We Collect
Information you provide directly
When you fill out our contact form, request a quote, or communicate with us, we collect your name, email address, phone number, and any project details you share with us.
Information collected automatically
We collect standard log data including your IP address, browser type, pages visited, and time spent on our website. This helps us improve our services and understand how visitors use our site.
Cookies
We use essential cookies to ensure our website functions correctly. We do not use third-party advertising cookies or sell your data to advertisers.
How We Use Your Information
To respond to your inquiries
Your contact information is used solely to respond to your project inquiries, send quotes, and communicate about potential or ongoing projects.
To improve our services
Aggregated, anonymized analytics data helps us understand what services are most in demand and improve our website experience.
To send relevant updates
With your consent, we may send occasional updates about our services, new technologies we work with, or relevant industry insights. You can unsubscribe at any time.
Data Storage & Security
Where your data is stored
Your data is stored securely on Supabase infrastructure hosted on AWS servers. All data is encrypted in transit using TLS and at rest.
How long we keep your data
Contact form submissions and project inquiries are retained for 3 years to maintain business records. You may request deletion of your data at any time by emailing us.
Security measures
We implement industry-standard security practices including encrypted connections, access controls, and regular security reviews to protect your information.
Sharing Your Information
We do not sell your data
Pointerix Technologies does not sell, rent, or trade your personal information to third parties under any circumstances.
Service providers
We may share limited data with trusted service providers (e.g., email services, hosting providers) who assist in operating our business. These partners are contractually bound to protect your data.
Legal requirements
We may disclose your information if required by law or in response to valid legal processes such as court orders or government requests.
Your Rights
Access and portability
You have the right to request a copy of all personal data we hold about you. We will provide this within 30 days of your request.
Correction and deletion
You may request correction of inaccurate data or complete deletion of your personal information from our systems at any time.
Opt-out
You can opt out of any marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Contact Us
Questions about this policy
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at pointerix.info@gmail.com or via WhatsApp at +91 8953593473. We aim to respond within 48 hours.